The Jira + Slack integration
built for how teams actually work
Stop switching between Jira and Slack. Create issues, manage workflows, get smart notifications, and resolve requests,
all without leaving Slack. Free to start. Works with Jira Cloud.
all without leaving Slack. Free to start. Works with Jira Cloud.
For Engineering & Product Teams
Run Jira project workflows directly from Slack. Create issues, update statuses, run standups, without opening Jira.
Create & update Jira issues from Slack
Smart, filterable Jira notifications
Rich issue previews in conversations
Async standups & retros with Jira context
Planning poker inside Slack
For IT, HR & Support Teams
Turn Slack messages into Jira tickets automatically. AI resolves repetitive requests. Agents triage from Slack.
Auto-create Jira tickets from Slack
AI Agent resolves repetitive requests
Bi-directional Jira ↔ Slack sync
Smart triage, routing & SLA tracking
Omnichannel inbox with CSAT collection
No credit card required · Set up in under 5 minutes · SOC 2 Type II certified · Works with Jira Cloud
Trusted by 600+ companies including
This is what Jira + Slack looks like
Jira's built-in Slack app handles the basics.Your workflows need more.
The native app gives you link previews and simple notifications. But if your team needs to actually run Jira workflows from Slack, you hit the wall fast.
Native Jira + Slack App
Basic notifications & link previews
No custom field editing from Slack
No bi-directional thread sync
No workflow automation or triage
No AI-powered resolution
Limited notification filtering
No standup or retro support
No SLA tracking or routing
Troopr Labs Integration Layer
Full workflow execution from Slack
Full custom field support & editing
Complete bi-directional sync
Automated triage & smart routing
AI Agent resolves common requests
Granular, actionable notifications
Standups, retros & planning poker
SLA tracking & approval workflows
Troopr Assistant - For Engineering & Product Teams
Execute Jira work without leaving Slack
Troopr Assistant is a Slack first Jira project management layer. Your team keeps collaborating in Slack and Jira stays updated automatically.
Create & update Jira issues from Slack
Turn any Slack message into a Jira issue with one click. Update fields, change statuses, add comments, assign team members. Full custom field support.
Smart Jira notifications
Customizable, actionable Jira notifications in the right channels. Filter by project, issue type, priority. Take action directly from the notification card.
Rich Jira previews
Paste a Jira key and get a detailed, customizable preview with fields and actions your team needs, not a generic summary card.
Agile ceremonies in Slack
Async standups, retrospectives, and planning poker with live Jira context. No extra tool. Results sync back to Jira automatically.
"Netflix chose Troopr to conduct weekly sync-up meetings in Slack and for updating Jira project issues. With distributed engineering, Troopr's async standups keep everyone aligned."
— Engineering Team, Netflix
"Roku's engineering teams use Jira for managing projects while discussions happen in Slack. Troopr eliminated the manual copy-pasting between tools."
Engineering Team — Roku ($10B)
Enjo For IT, HR & Support Teams
Automate Jira service requests from Slack with AI
Enjo captures support requests from Slack, creates Jira tickets, routes them to the right team, and uses AI to resolve repetitive issues before a human even sees them.
Auto create Jira tickets from Slack
Employees ask for help in Slack. Enjo captures the request, creates a Jira ticket with full conversation context, and notifies the right team emoji triggers, message shortcuts, or fully automatic detection.
AI Agent resolves repetitive requests
Enjo’s AI Agent pulls answers from your Confluence knowledge base and resolves common issues end-to-end. Your team only handles the exceptions.
Bi-directional Jira ↔ Slack sync
Every Slack thread stays synced with its Jira ticket. Status changes, comments, and resolutions flow both ways automatically.
Triage, route, and track
Smart request routing, SLA tracking, approval workflows, and CSAT collection - all from a single omnichannel inbox.
100%
Ticket capture rate
“BookMyShow deployed Enjo to automate internal support across Slack and Jira. Every message in support channels is automatically converted into a structured Jira ticket, with zero manual creation required.”
— Operations Team, BookMyShow (1,000+ employees)
63%
Autonomous resolution
“Aurora deployed Enjo across multiple teams. The AI-powered helpdesk now resolves the majority of employee requests autonomously, with the remaining tickets reaching agents faster and with full context.”
— IT Team, Aurora ($14B valuation, 2,500 employees)
30K+
Employees supported
“Rakuten deployed Enjo across Slack and Microsoft Teams to automate IT support for 30,000+ employees across 30+ countries. AI handles routine queries instantly while structured flows ensure complete information before any ticket is created.”
— IT Support, Rakuten (30,000+ employees)
1,700+
Employees, 44 markets
“eDreams ODIGEO deployed Enjo to centralize engineering and IT support workflows inside Slack, automating Jira ticket creation and surfacing Confluence knowledge instantly to 1,700+ employees across 44 markets.”
— Engineering & IT, eDreams ODIGEO (€718M revenue)
Not sure which is right for your team?
Best for
Engineering, product, agile teams
IT helpdesk, HR, customer support5
Primary job
Execute Jira project workflows from Slack
Automate Jira service requests from Slack
Jira support
Jira Software (Cloud)
Jira Software + Service Management (Cloud)
Key actions
Create/update issues, notifications, previews, standups, retros, planning poker
Auto-ticketing, AI resolution, triage, routing, CSAT, approvals
AI capabilities
-
AI Agent (auto-resolution), Agent Assist (draft replies)
Used by
Netflix, Roku, Snowflake, Grammarly
Aurora, Rakuten, BookMyShow, eDreams ODIGEO, Aptean
Pricing
Free to start
Free forever (unlimited Inbox & Help Center seats)
Both products are built by Troopr Labs and work together. Many teams use Troopr Assistant for engineering and Enjo
for internal support, on the same Slack workspace.
for internal support, on the same Slack workspace.
Built for production. Backed by results
600+
Companies inProduction
99.9%
Platform Uptime
SOC 2
Type II Certified
24/7
SupportAvailable
2019
Founded & Profitable Since Y2
Security Excellence
Security & AI governance, trusted by top enterprises
Enjo keeps your data protected while enabling safe automation, without losing control.Trusted by 100s of enterprises, including Snap, Wayfair, Delivery Hero, Cubic, Aptean, and Rakuten.
- SOC 2 Type II + ISO 27001 compliant; GDPR compliant
- TLS 1.2+ in transit, AES-256 at rest, keys via AWS KMS
- AI Guardrails for inputs/outputs + full audit logs
- Regular scans + pen tests (NDA), tested backups + IR plan
- 99.9% uptime for 6 years, proven at enterprise scale
Day 1 Value
Set up in under 5 minutes
1
Sign Up & Connect Slack
Sign up with Google or email, then connect your Slack workspace to Troopr Assistant or Enjo
2
Connect Jira Cloud
Authorize your Jira Cloud instance in one click, all your projects sync instantly
3
Expand as volume grows
Create, manage, and resolve Jira issues directly from Slack
No complex configuration · No code · No IT ticket required
Get started
Your team runs on Jira and Slack. Make them work together
Engineering & Product Teams
IT, HR & Support Teams