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Convert Slack conversations into Jira tickets

Make the most out of your Jira investment with Enjo, our GenAI copilot that seamlessly integrates Jira with Slack, letting you create, manage, and resolve tickets without leaving your workspace.

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Tailored Slack Integration for Jira

Mockup

For Engineering Teams

Streamline team collaboration on Jira Software projects—whether you’re using DC or Cloud. Easily manage and resolve Jira issues within Slack, keeping everything in one place for smoother workflows and faster progress.
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For Service Teams

Turn Slack messages into Jira requests with ease and automatically resolve them using Confluence knowledge. Fully compatible with Jira Service Management or Software, whether you’re on DC or Cloud.

Key features of Enjo's Jira-Slack Integration

1

Auto-create Jira tickets in Slack

With Enjo, you can effortlessly create Jira tickets directly from Slack. Use emojis, global shortcuts, or commands to instantly generate tickets, streamlining your workflow and eliminating repetitive tasks.

2

Sync tickets between
Jira and Slack

Enjo delivers responses that go beyond basic answers, offering human-like, contextually accurate replies pulled directly from your Confluence pages. Users get comprehensive solutions to their queries, reducing the need for follow-ups.

3

Get notified for
every Jira update

Stay informed on all Jira ticket updates with customizable notifications. Choose event types, formats, and frequencies to receive alerts exactly how and when you need them, keeping your team aligned and up-to-date.

4

Facilitate guest collaboration

Ensure everyone stays on the same page, even without a Jira account. Enjo allows guests to participate in Slack channels or threads, providing them with access needed to contribute and stay aligned with the team.

5

Customize Jira ticket previews in Slack

Automatically expand Jira ticket mentions in Slack into detailed, customizable previews. Choose fields and actions to display, and decide whether to show them in the main channel or a thread, keeping everyone informed with relevant information at a glance.

6

Auto-resolve support tickets

Our GenAI agent automatically identifies and resolves common issues, freeing up your team's valuable time to tackle the truly important tickets. Let Enjo handle the routine tasks, while your team focuses on complex projects that drive real business results.

7

Approve requests
instantly in Slack

With Enjo, approval requests can be reviewed and responded to directly in Slack. Instant notifications allow approvals or denials with a single click, keeping workflows smooth and avoiding delays.

8

Track employee feedback in Slack

Enjo simplifies employee satisfaction tracking by collecting CSAT feedback directly within Slack channels. By making feedback easy and accessible, participation rates significantly increase, giving you a clearer view of employee satisfaction and areas for improvement.

9

Leverage AI Insights
for better support

Utilize AI-powered insights to identify frequently asked questions, uncover knowledge gaps, and highlight areas for improvement. This enables data-driven decisions that continuously optimize your support processes, ensuring greater efficiency and responsiveness.

10

AI Search for instant data

Instantly access the most relevant information across your company’s data, seamlessly integrated with over 100 systems. Enjoy personalised search results tailored to your role and preferences, powered by AI models that understand complex queries and domain-specific terminology.

Real-World customer stories

Discover how Enjo.AI has transformed workflows and boosted productivity for organizations like yours.

AI Solves HR Support Overload for Global Crypto Leader

See how a leading cryptocurrency exchange used Enjo AI to achieve 80% employee self-service in HR, freeing up 70% of HR team's time & skyrocketing satisfaction to 95%. Learn how Enjo's generative AI can transform your HR support!

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AI Delivers Instant IT Support for Hypergrowth Delivery Tech

Discover how a leading global delivery platform leveraged generative AI to provide seamless, multilingual IT support at scale for

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AI Accelerates Complex Customer Support for ERP Software Giant

Discover how a leading ERP software provider serving manufacturers and distributors leveraged Enjo AI to automate customer support. Cut information retrieval time by 80%+ and handle 200K+ requests yearly.

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Your Data, Our Priority

At Enjo.AI, security is paramount. Rest easy knowing your data is protected with industry-leading security measures.
  • Best-in-class security trusted by thousands of leading brands in the US and around the world.
  • Our security practice includes state-of-the-art encryption, trusted infrastructure and service partners, periodic third party audits and continuous monitoring to ensure that your data is always secure.
  • Made by a founding team with 4 decades of experience at some of the largest enterprises with industry leading security practices.