How to use Slack for customer support
One of the key drivers to long-term business growth is your ability to retain and nurture existing customers. In this blog, we are going...
Easily get reports like issues due by assignee, burndown chart
in Slack
Share privately or schedule to team or project channels. See and update report issues in Slack.
How Slack reports for Jira works
-
Choose from 20+ built-in report templates or build a new one using "custom report" or "custom JQL report"
-
Set up recurring or on-demand, configure timing, choose the Slack channel you want the report to be delivered
-
Choose project, board and other filters for Troopr to build the report to be delivered to the Slack channel
-
Troopr delivers the configured Jira reports to the relevant Slack channels
-
Troopr also lets the team members take action on report issues or discuss the report inside Slack
Benefits of sharing Jira reports in Slack
Triggers engagement
Troopr goes beyond link sharing to deliver the actual report in Slack. Team members can see and discuss the complete report inside Slack.
Get deeper insights
The reports come with the associated list of issues. Browse through the list and use filter options for better understanding.
Take action in Slack
Team members can see the report and the associated list of issues with action buttons to update status, comment, take any action or update any field.
Automate shoulder tap nudges
Schedule reports that
nudge someone to take action in Slack. Use for upcoming due dates or for nudges based on the work assigned to the team.
Easy customization
Pick from the built-in template or make your own template or custom JQL report, and choose the project, board and other filtersfor Troopr to build and deliver to Slack.
Multiple built-in templates
Pick from 20+ popular built-in templates like burndown chart, issue by status chart, issue by priority and more.
Build beautiful charts
Build your own chart by choosing the report type you want like bar chart, line chart or other and choose X-axis and Y-axis fields.
Share Jira JQL reports
Configure a custom report by specifying
any JQL in the report configuration for Troopr to pick report data and deliver in Slack.
Configure scheduling and delivery options
Setup time schedule - either weekly or daily
and choose where you want to receive the report in Slack - either personal or Slack channels.
Drill through
The reports come with a “Show issues” button.
The issue list can be browsed through and
drilled down for more insights directly in Slack.
Take action in Slack
Troopr reports are completely accessible inside
Slack and come with action buttons to change
status, comment. take any issue action or
update any field.
"I love the product"
"solves a real problem for our team"
"great Slack apps that accelerate agile teams"
"I highly recommend"
All-in-one package
Troopr can do more than sharing Jira reports in Slack. For more details refer to the features below.
Saves upto 100 hours per employee time per year
Slack reports for Jira
Troopr Reports for Jira allows users to set up automated reporting from Jira projects into Slack channels.
Slack check-ins for Jira
Conduct asynchronous meetings in Slack with Troopr prebuilt automations for all scrum ceremonies.
Slack integration for Jira Software
Easily manage Jira in Slack. Most secure and comprehensive Jira Slack Integration for Server, Data Center & Cloud.
Slack integration for Jira Service Desk
Easily manage Jira Service Desk in Slack. Most secure and comprehensive Slack Integration for Server, Data Center & Cloud.
Popular report templates
Sprint burndown chart
Visual representation of the amount of work
that has been completed and
work remaining in a Sprint
Smart nudges
Reports that nudge the team to take action in Slack
SLA met vs breached chart
Open tickets by type chart
Shows open ticktes breakdown by ticket type in Slack
Still undecided?
Book a 15 minutes demo to see if Troopr is a good fit for your team
