• Team Troopr

Securely integrate Jira to Slack in minutes

Integrating Jira with Slack is a simple 3 step process and can be done in minutes.


In this blog, we will get into details of

  1. How to connect your Jira domain (Cloud & Server) to Slack workspace

  2. Troopr's assurance to data and information security

  3. Getting started with Troopr in a few simple steps

Connect Jira to Slack (Jira cloud)


In this section, we have put together the steps involved in integrating Jira cloud to Slack. We are going to cover the Jira server integration in the next section.


Firstly, get started with troopr by installing the plugin from Slack App directory or Atlassian marketplace or directly from Troopr’s Jira Slack integration website.


To get started, you can navigate to Jira "Connection" page by navigating to Troopr web app and then to "Jira Integration" then choose "Connection" tab on the left side bar.


Step 1: Enter Jira URL

You will be redirected to the Jira connection page where you can enter your Jira domain and click “Next”



Step 2: Create Jira App Link

In this step, you will have to create a Jira App link from your domain to https://app.troopr.io



Step 3: Configure the Jira App Link

Configure the created link and click “Next”



Step 4: Secure the Link

In the final step, secure the created link and click “Connect”




Step 5: Link Jira Project to Slack Channel

Link the project to the slack channel. Provide the project, Board and Issue type details. You can make changes anytime you want.


Customize your notifications and reports as per your workflow.


Type the command /t command in any Slack channel to launch Troopr.



Connect Jira to Slack (Jira Server)


Step 1: Get started by ensuring Troopr Servers are reachable from your Jira Server host


You will likely have to whitelist Troopr’s IP address


Step 2: Connect your Jira Server

  • Type in the command “/t configure” in any slack channel


  • Choose “Connection settings”

  • Click on the link to open up Troopr web app Jira connection page.

  • Click on “Connect” and choose “New Jira Server/Data Center Connection” that opens up the connection form, where you will need to provide user name, password and Jira Server Url (Recommended to make use of Jira admin account to get Troopr's complete experience in Slack).

  • Your Jira server account is now connected to Slack and you will be able to find the 'status of connection' in the connection section of the same page.


You have now successfully connected Jira to Slack.


Auto mapping


When your Jira domain is connected to the Slack workspace, Troopr attempts to 100 percent automatically map users accounts on Jira to Slack based on confidence in user profile match. You can see the list of auto mapped user accounts on the “User mapping” section. (You can get to this page by following the instructions in the next paragraph).


For user accounts that aren’t auto mapped, you can leverage by manual mapping. You can get to this process by navigating to “Go to Web App” button on Troopr Assistant home tab, and then to “Jira Bot → User Mapping” from the side menu.



Security is our top priority


Troopr’s Jira Slack integration adopts best industry standards to protect your data and information from unauthorized access, misuse, and data loss.



Getting started with Troopr


We will get into some simple steps on getting started with Troopr’s Jira Slack integration


  1. Customize personal preferences

  2. Customize channel preferences

  3. Take actions on Jira issues from slack

  4. Schedule Jira reports

  5. Asynchronous standup meetings in slack


Customize personal preferences


Troopr allows you to customize your personal notifications by just typing in /t configure in “Troopr Assistant” bot channel.


Choose “Notification settings”


You will now see your current preferences. Make changes to the fields and “save”


Customize channel preferences


Similarly, you can customize your channel preferences by simply typing in “/t configure” in your channel and select “Notification settings”.


Then choose “existing notification subscription” or “Add subscription” and fill in the fields based on your preferences.





Take actions on Jira issues from Slack


The following simple commands helps you get started with Jira issues

  1. The simple command /t list shows list of issues assigned to you (or any custom filter)

  2. The simple command “/t create” enables you to create Jira ticket from Slack

  3. The simple command “/t find” searches and unfurls Jira issues either by Jira key or keywords associated with it

More on this on another blog.


Also, Troopr comes with an easy approach to performing the basic functionalities via Troopr launcher. Just typing in “/t” in any channel brings in the 'Troopr Launcher' and any actions can be performed with just a cluck of the button.


Schedule Jira reports


Choose “ Channel Reports” from the Troopr Launcher to see the list of scheduled reports for the channel or Choose “My Reports” where you can configure already existing reports.

or Click on “Add Report” to choose from the pre-built templates and follow the instructions and also customize them as needed.


Asynchronous standup meetings in Slack


Choose “+Standup” from "New Check-in" in Troopr Launcher to run a new Standup meeting or Choose “My Check-ins” to see the list of your existing meetings.


Alternatively, choose “+Retrospective” to run a new retrospective meeting.


Troopr’s Jira Slack Plugin is trusted by teams at Electronic Arts, Accenture, Delivery Hero, Vodafone, etc. and is designed to fit teams of any size.


Get Started.




Recent Posts

See All