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Frequently asked questions

For questions about pricing, visit the pricing page

  • How do you determine user count?
    User count is based on the number of users in your Slack workspace.
  • Can I try Troopr for free?
    Yes! Troopr is free to try for 14days for unlimited number of users. No credit card required to signup.
  • What if we need to extend my trial
    Just let us know at, we will be happy to extend.
  • What methods of payment do you accept?
    We accept all major credit cards. We integrate with Stripe for payment processing.
  • Is my credit card secure?
    It is safe with Stripe. We don’t store your credit card details and use trusted and secure Stripe payment gateway.
  • Can I cancel anytime?
    You can cancel your subscription at any time. Once you cancel, you will still be able to fully use your account until the the end of the billing cycle.
  • Do you have educational, non-profit discounts?
    Yes, submit your request here or contact us at to present your organization and your needs.
Exceptional Agile teams are choosing Troopr
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