What methods of payment do you accept?

We accept all major credit cards. We integrate with Stripe for payment processing.

How do you determine user count?

User count is based on the number of users in your Slack workspace.

Do you have educational, non-profit discounts?

Yes, submit your request here or contact us at sales@troopr.io to present your organization and your needs.

What if we need to extend my trial

Just let us know at hello@troopr.io, we will be happy to extend.

Can I try Troopr for free?

Yes! Troopr is free to try for 14days for unlimited number of users. No credit card required to signup.

Is my credit card secure?

It is safe with Stripe. We don’t store your credit card details and use trusted and secure Stripe payment gateway.

Can I cancel anytime?

You can cancel your subscription at any time. Once you cancel, you will still be able to fully use your account until the the end of the billing cycle.

How to configure Jira Slack integration to use private channel for notifications?

1. Go to the private channel and invite Troopr bot by typing in "/@troopr" 2. Then you can configure notification preferences using the command "/t configure" in the channel. The notification settings opens - configure project, delivery frequency, event types and save 3. Now you will be able to receive Jira project notifications in your private Slack channel

What is Jira Slack integration?

Jira Slack integration provides an opportunity to quickly create, update, assign, comment, notify Jira issues in Slack. Read more here

How does Jira integrate with Slack service desk?

Slack bots like Troopr access publically available REST APIs to integrate Jira and Slack Service Desk.

Does Jira integrate with Slack?

Yes, you can easily connect Jira instance to Slack. Troopr Jira Slack integration provides an convenient way to use Jira with Slack. Read here for more

What are some common Jira Slack commands?

If you are already using Troopr, here are a few commonds that helps you get started and work seamlessly on Jira issues from Slack.

How to integrate Jira with Slack?

You can securely integrate Jira with Slack in minutes. Here's how.

How do I add Jira cloud to Slack?

Adding Jira cloud to Slack is simple. Here are some simple steps that helps you get started in minutes.

Simple transparent pricing

No commitment. Free 14 days trial, no card required.

Choose Product

Starter

For getting started with basic needs

$10

per month

Unlimited Users

Start 14 day trial

✔️ 1 Check-in

✔️ 30 days Check-in history

✔️ Customizable Check-in Questions
✔️ Limited Check-in templates

✔️ Multi Timezone Check-in

✔️ Personal Holiday Planner

✔️ Team Holiday Planner

✔️ Jira Activity log

✔️ Jira Auto Unfurl Mentions

✔️ 1 Administrator
﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Email Support

✔️ Credit Card Payment

Pro

For deeper team engagement

$49

per month

Unlimited Users

Start 14 day trial

✔️ 3 Check-ins

✔️ Unlimited Check-in history
✔️ Customizable Check-in Questions
✔️ All templates including Daily Standup, Retrospective, Planning Poker, Team Mood
✔️ Multi Time-zone Support
✔️ Personal Holiday Planner
✔️ Team Holiday Planner

✔️ Check-in Insights

✔️ Check-in Early Draft

✔️ Export/Email Check-in Reports

✔️ Jira Activity Log

✔️ Jira Auto Unfurl Mentions

✔️ Jira Task Check-in

✔️ Report Download, Email

✔️ Engagement Metrics

✔️ Custom Reminders

✔️ 1 Administrator

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Email Support

✔️ Credit Card Payment

Premium

For additional administration needs

$129

per month

Unlimited Users

Start 14 day trial

✔️ 10 Check-ins

✔️ Check-in Insights

✔️ Check-in Early Draft

✔️ Export/Email Check-in Reports

✔️ Jira Activity Log

✔️ Jira Auto Unfurl Mentions

✔️ Jira Task Check-in

✔️ Report Download, Email

✔️ Engagement Metrics

✔️ Custom Reminders

✔️ 2 Administrators

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Email & Chat Support

✔️ Credit Card Payment

Enterprise

For larger enterprises

Custom

Annual contract

Per User Pricing

Start 14 day trial

✔️ Unlimited Check-ins

✔️ Check-in Insights

✔️ Check-in Early Draft

✔️ Export/Email Check-in Reports

✔️ Jira Activity Log

✔️ Jira Auto Unfurl Mentions

✔️ Jira Task Check-in

✔️ Report Download, Email

✔️ Engagement Metrics

✔️ Custom Reminders

✔️ Unlimited Administrators

✔️ Enterprise Slack Grid Support

✔️ Assistant White-labeling

✔️ Slack Shared Channel Support

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Prioritized 24/7 Email & Chat Support

✔️ Multiple Payment Methods

✔️ Payment via PO/Invoice

✔️ Multi-product Bundle Discount

✔️ Dedicated Success Manager

✔️ Prioritized Feature Requests

✔️ Rollout and Adoption Guidance

✔️ Security Assessment

✔️ Vendor Evaluation

✔️ Custom DPA

✔️ Master Service Agreement

✔️ Extended Evaluation Period

✔️ Free Staging Setup

Pro

For deeper team engagement

$49

per month

Unlimited Users

Start 14 day trial

✔️ 5 Notification Channels
✔️ 500 Notifications
✔️ Unlimited Personal Notifications

✔️ Unlimited Jira Actions including create, assign, change status, log time, comment, update any field

✔️ Support for Jira Cloud, Server / DC

✔️ 1 Administrator

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Email Support

✔️ Credit Card Payment

Premium

For additional administration needs

$129

per month

Unlimited Users

Start 14 day trial

✔️ 20 Notification Channels
✔️ 5000 Notifications

✔️ Unlimited Personal Notifications

✔️ Unlimited Jira Actions including create, assign, change status, log time, comment, update any field
✔️ Support for Jira Cloud, Server / DC

✔️ 2 Administrators

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Email & Chat Support

✔️ Credit Card Payment

Enterprise

For larger enterprises

Custom

Annual contract

Per User Pricing

Start 14 day trial

✔️ Unlimited Notification Channels
✔️ Unlimited Notifications
✔️ Unlimited Personal Notifications

✔️ Unlimited Jira Actions including create, assign, change status, log time, comment, update any field

✔️ Support for Jira Cloud, Server / DC

✔️ Unlimited Administrators

✔️ Enterprise Slack Grid Support

✔️ Assistant White-labeling

✔️ Slack Shared Channel Support

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Prioritized 24/7 Email & Chat Support

✔️ Multiple Payment Methods

✔️ Payment via PO/Invoice

✔️ Multi-product Bundle Discount

✔️ Dedicated Success Manager

✔️ Prioritized Feature Requests

✔️ Rollout and Adoption Guidance

✔️ Security Assessment

✔️ Vendor Evaluation

✔️ Custom DPA

✔️ Master Service Agreement

✔️ Extended Evaluation Period

✔️ Free Staging Setup

Pro

For deeper team engagement

$49

per month

Unlimited Users

Start 14 day trial

✔️ 2 Notification Channels
✔️ 1 Customer Support Channel

✔️ 500 tickets

✔️ Unlimited Personal Notifications

✔️ Unlimited Jira Actions including create, assign, change status, log time, comment, update any field

✔️ Support for Jira Cloud, Server / DC

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Email Support

✔️ Credit Card Payment

Premium

For additional administration needs

$129

per month

Unlimited Users

Start 14 day trial

✔️ 10 Notification Channels
✔️ 3 Customer Support Channels

✔️ 5000 tickets

✔️ Unlimited Personal Notifications

✔️ Unlimited Jira Actions including create, assign, change status, log time, comment, update any field

✔️ Support for Jira Cloud, Server / DC

✔️ 2 Administrators

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Email & Chat Support

✔️ Credit Card Payment

Enterprise

For larger enterprises

Custom

Annual contract

Per User Pricing

Start 14 day trial

✔️ Unlimited Notification Channels
✔️ Unlimited Customer Support Channels
✔️ Unlimited tickets

✔️ Unlimited Personal Notifications

✔️ Unlimited Jira Actions including create, assign, change status, log time, comment, update any field

✔️ Support for Jira Cloud, Server / DC

✔️ Unlimited Administrators

✔️ Enterprise Slack Grid Support

✔️ Assistant White-labeling

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Prioritized 24/7 Email & Chat Support

✔️ Multiple Payment Methods

✔️ Payment via PO/Invoice

✔️ Multi-product Bundle Discount

✔️ Dedicated Success Manager

✔️ Prioritized Feature Requests

✔️ Rollout and Adoption Guidance

✔️ Security Assessment

✔️ Vendor Evaluation

✔️ Custom DPA

✔️ Master Service Agreement

✔️ Extended Evaluation Period

✔️ Free Staging Setup

Pro

For deeper team engagement

$49

per month

Unlimited Users

Start 14 day trial

✔️ 1 Wiki Channel
✔️ 500 Confluence page suggestions

✔️ User Engagement Reports

✔️ Activity Log Report

✔️ Keyword Alias Support

✔️ Customizable Search Behavior

✔️ On-demand Search

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Email Support

✔️ Credit Card Payment

Premium

For additional administration needs

$129

per month

Unlimited Users

Start 14 day trial

✔️ 3 Wiki Channels
✔️ 5000 Confluence page suggestions

✔️ User Engagement Reports

✔️ Activity Log Report

✔️ Keyword Alias Support

✔️ Customizable Search Behavior

✔️ On-demand Search

✔️ 2 Administrators

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Email & Chat Support

✔️ Credit Card Payment

Enterprise

For larger enterprises

Custom

Annual contract

Per User Pricing

Start 14 day trial

✔️ Unlimited Wiki Channels
✔️ 5000 Confluence page suggestions
✔️ User Engagement Reports

✔️ Activity Log Report

✔️ Keyword Alias Support

✔️ Customizable Search Behavior

✔️ On-demand Search

✔️ 2 Administrators

✔️ Enterprise Slack Grid Support

✔️ Assistant White-labeling

✔️ Slack Shared Channel Support

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Prioritized 24/7 Email & Chat Support

✔️ Multiple Payment Methods

✔️ Payment via PO/Invoice

✔️ Multi-product Bundle Discount

✔️ Dedicated Success Manager

✔️ Prioritized Feature Requests

✔️ Rollout and Adoption Guidance

✔️ Security Assessment

✔️ Vendor Evaluation

✔️ Custom DPA

✔️ Master Service Agreement

✔️ Extended Evaluation Period

✔️ Free Staging Setup

Pro

For deeper team engagement

$49

per month

Unlimited Users

Start 14 day trial

✔️ 5 Channel Reports
✔️ 5 Personal Reports per user

✔️ 1 Administrators

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Email Support

✔️ Credit Card Payment

Premium

For additional administration needs

$129

per month

Unlimited Users

Start 14 day trial

✔️ 50 Channel Reports
✔️ 10 Personal Reports per user

✔️ 2 Administrators

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Email & Chat Support

✔️ Credit Card Payment

Enterprise

For larger enterprises

Custom

Annual contract

Per User Pricing

Start 14 day trial

✔️ Unlimited Channel Reports
✔️ Unlimited Personal Reports per user
✔️ Unlimited Administrators

✔️ Enterprise Slack Grid Support

✔️ Assistant White-labeling

✔️ Slack Shared Channel Support

﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍﹍

✔️ Prioritized 24/7 Email & Chat Support

✔️ Multiple Payment Methods

✔️ Payment via PO/Invoice

✔️ Multi-product Bundle Discount

✔️ Dedicated Success Manager

✔️ Prioritized Feature Requests

✔️ Rollout and Adoption Guidance

✔️ Security Assessment

✔️ Vendor Evaluation

✔️ Custom DPA

✔️ Master Service Agreement

✔️ Extended Evaluation Period

✔️ Free Staging Setup

Simple transparent pricing

No commitment. Free 14 days trial, no card required.

Choose Product

Powering conversational apps for workplace

© 2019 Troopr Labs, Inc. Austin, Texas.

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