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Convert Slack conversations into Jira tickets
Make the most out of your Jira investment with Enjo, our GenAI copilot that seamlessly integrates Jira with Slack, letting you create, manage, and resolve tickets without leaving your workspace.
Trusted by startups and established enterprises
Tailored Slack Integration for Jira
For Engineering Teams
Streamline team collaboration on Jira Software projects—whether you’re using DC or Cloud. Easily manage and resolve Jira issues within Slack, keeping everything in one place for smoother workflows and faster progress.
For Service Teams
Turn Slack messages into Jira requests with ease and automatically resolve them using Confluence knowledge. Fully compatible with Jira Service Management or Software, whether you’re on DC or Cloud.
Key Features of Enjo.ai's Jira-Slack Integration
Auto-create Jira
tickets in Slack
With Enjo, you can effortlessly create Jira tickets directly from Slack. Use emojis, global shortcuts, or commands to instantly generate tickets, streamlining your workflow and eliminating repetitive tasks.
Sync tickets between
Jira and Slack
You can seamlessly sync Jira tickets with Slack, whether in a thread or a dedicated channel, ensuring discussions & attachments uploaded in Slack are automatically reflected as Jira comments and vice versa.
Get notified for
every Jira update
Stay informed on all Jira ticket updates with customizable notifications. Choose event types, formats, and frequencies to receive alerts exactly how and when you need them, keeping your team aligned and up-to-date.
Facilitate guest collaboration
Ensure everyone stays on the same page, even without a Jira account. Enjo allows guests to participate in Slack channels or threads, providing them with access needed to contribute and stay aligned with the team.
Customize Jira ticket
previews in Slack
Automatically expand Jira ticket mentions in Slack into detailed, customizable previews. Choose fields and actions to display, and decide whether to show them in the main channel or a thread, keeping everyone informed with relevant information at a glance.
Auto-resolve support tickets
Our GenAI agent automatically identifies and resolves common issues, freeing up your team's valuable time to tackle the truly important tickets. Let Enjo handle the routine tasks, while your team focuses on complex projects that drive real business results.
Approve requests
instantly in Slack
With Enjo, approval requests can be reviewed and responded to directly in Slack. Instant notifications allow approvals or denials with a single click, keeping workflows smooth and avoiding delays.
Track employee feedback in Slack
Enjo simplifies employee satisfaction tracking by collecting CSAT feedback directly within Slack channels. By making feedback easy and accessible, participation rates significantly increase, giving you a clearer view of employee satisfaction and areas for improvement.
Leverage AI Insights
for better support
Utilize AI-powered insights to identify frequently asked questions, uncover knowledge gaps, and highlight areas for improvement. This enables data-driven decisions that continuously optimize your support processes, ensuring greater efficiency and responsiveness.
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