Team Troopr4 minHow to use Slack for customer supportOne of the key drivers to long-term business growth is your ability to retain and nurture existing customers. In this blog, we are going...
Team Troopr4 minHow to easily configure and share SLA reports in SlackSLA Met Vs Breached Report This is a visual representation of the tickets created vs resolved for a particular period of time. It shows...
Team Troopr4 minJira Slack Integration for ticketingIf you are a Service Desk agent and tired of redirecting your users to Jira help desk portal with no avail, then this blog is for you....
Team Troopr13 min6 ways to create Jira ticket from SlackJira Slack Integration by Troopr solves fundamental problems with keeping Jira projects up to date and accurate. Troopr deeply integrates...